Cancellation & Refund Policy – Ran With A Cam
Due to the nature of photography services, all session purchases are non-refundable.
Retainers & Booking
All sessions and events require a non-refundable retainer to secure the scheduled date and time. The retainer is applied toward the total session cost and confirms your booking.
Dates are not reserved until both a signed agreement and retainer payment have been received.
Final payments are required 24 hours before scheduled session. Failure to submit final payment may result in session cancellation.
Client Cancellations & No-Shows
Clients must provide at least 48 hours notice if they need to cancel their session.
Failure to provide adequate notice or failure to attend the scheduled session is considered a “no-show” and will result in forfeiture of the full session fee.
In the event of severe illness, weather or acts of god, the session fee may be used as a credit for a future session, however an additional non-refundable booking fee may apply.
This policy applies to all services, including portraits, events, and specialty sessions
Rescheduling
Rescheduling requests are subject to availability and may incur an additional fee.
If you need to reschedule your session, we are happy to accommodate one free reschedule request with at least 48 hours notice prior to the scheduled session time.
Rescheduling requests made with less than 48 hours notice will require an additional booking fee of $100.
Additional rescheduling requests will require a new retainer.
Weather & Force Majeure
For outdoor sessions only, weather-related decisions must be made collaboratively. Outdoor photography sessions may be rescheduled without additional fees.
Photographer Cancellation
If the photographer must cancel due to illness, weather, unforeseen circumstances or acts of god, the client will be offered the option to reschedule with no additional booking fee.
The Photographer’s liability is limited to the total amount paid.
Creative Style & Satisfaction
Photography is a creative service, and all work is delivered in the Photographer’s established style.
Refunds will not be issued based on dissatisfaction with artistic elements, including but not limited to editing style, composition, or creative direction, provided services were delivered as agreed.
Digital images, prints, and other delivered products are non-refundable once delivered. There are no additional edits once images are sent to the final gallery.
Acknowledgment
By booking with Ran With A Cam, the client acknowledges that they have read, understood, and agreed to this Cancellation & Refund Policy.
Contact
For any questions regarding this policy:
📧 Ranwithacam@gmail.com